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hi

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Weehoo420
Contributor
Contributor
Posts: 1
Registered: ‎08-31-2017

hi

Message 1 of 2
(535 Views)

my router has a solid red dot on it need help cant connect

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jonjones
Platinum Contributor II
Platinum Contributor II
Posts: 5,322
Registered: ‎10-18-2016

Re: hi

Message 2 of 2
(493 Views)

Unplug it from power source. Wait 5 minutes plug it back in. Wait for the globe to turn solid white.

 

if that don't work call 1-800-VERIZON and select tech support.

 

Good Luck

 

View solution in original post

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jonjones
Platinum Contributor II
Platinum Contributor II
Posts: 5,322
Registered: ‎10-18-2016

Re: hi

Message 2 of 2
(494 Views)

Unplug it from power source. Wait 5 minutes plug it back in. Wait for the globe to turn solid white.

 

if that don't work call 1-800-VERIZON and select tech support.

 

Good Luck

 

View solution in original post

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