hop in connection to game server from Tampa area in FL
drjones86
Enthusiast - Level 1

See my trace below from PingPlotter. It shows a bad connection at hop 6 to teliasonera. I talked to a few friends that have helped me along this far, but they don't know how to resolve a bad hop. This has been happening for almost a week now to a server in Chicago. Destination ip is 50.31.112.213. Anyone have any clues on how to begin to fix the hop so that I can maintain a better ping on this game server? Thanks in advance for your help.

Target Name: chi.lowpinggameservers.com
         IP: 50.31.112.213
  Date/Time: 8/1/2015 5:47:59 PM to 8/1/2015 5:52:58 PM

Hop Sent Err   PL% Min Max Avg  Host Name / [IP]
 1   120  57  47.5   1   7   1  Wireless_Broadband_Router.home [192.168.1.1]
 2   120  57  47.5   4  76  12  L100.TAMPFL-VFTTP-40.verizon-gni.net [96.252.135.1]
 3   120  58  48.3   8  38  16  G0-5-3-5.TAMPFL-LCR-22.verizon-gni.net [130.81.60.146]
 4   119 119 100.0   0   0   0   [-]
 5   120  57  47.5  14  33  19  0.ae12.GW1.MIA19.ALTER.NET [140.222.225.79]
 6   120  57  47.5 146 165 155  teliasonera-gw.customer.alter.net [152.179.236.22]
 7   120  57  47.5 155 188 165  atl-bb1-link.telia.net [62.115.141.157]
 8   120  57  47.5 173 197 183  chi-b21-link.telia.net [62.115.143.60]
 9   120  58  48.3 180 207 192  giglinx-ic-310968-chi-b21.c.telia.net [62.115.51.194]
10   120  56  46.7 180 364 197  te8-7.dist02.chi18.steadfast.net [208.100.32.59]
11   120  57  47.5 180 227 193  chi.lowpinggameservers.com [50.31.112.213]

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Re: hop in connection to game server from Tampa area in FL
drjones86
Enthusiast - Level 1
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Re: hop in connection to game server from Tampa area in FL
seitzbg
Enthusiast - Level 3

Can you download this tool:

http://winmtr.net/

And let that run for awhile, and take a screenshot of it so it shows up nicely and easy to read?

 Example:

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Re: hop in connection to game server from Tampa area in FL
drjones86
Enthusiast - Level 1

Sure I downloaded it and I will run it for a bit. It seems to be very similar information to what I posted that it's gathering.

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Re: hop in connection to game server from Tampa area in FL
drjones86
Enthusiast - Level 1

image

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Re: hop in connection to game server from Tampa area in FL
Dantev
Newbie

I live in the tampa bay area, and Im getting the same exact problem with other gaming servers. If you find out how to fix it please update me, I went from getiing 40ms to a Newyork server to over 120

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Re: hop in connection to game server from Tampa area in FL
drjones86
Enthusiast - Level 1

Will do if I hear anything. I've heard from a fellow gamer that possibly going through a VPN will help. I haven't signed up for one yet, but i'm seriously considering it. Some of them you pay monthly or yearly which makes it substantially cheaper. I've tried VPN before for international purposes, but never for something like this. I'm not sure if it will work or not. If I try it, I will let you know how it goes.

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Re: hop in connection to game server from Tampa area in FL
click4dylan
Contributor - Level 1

same problem here:

Tracing route to 167.114.42.236 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  FIOS_Quantum_Gateway.fios-router.home [192.168.1.1]
  2     5 ms     4 ms     3 ms  L100.TAMPFL-VFTTP-144.verizon-gni.net [96.254.179.1]
  3     5 ms     7 ms     9 ms  G0-9-3-7.TAMPFL-LCR-21.verizon-gni.net [130.81.138.162]
  4     *        *        *     Request timed out.
  5    14 ms    16 ms    14 ms  0.ae11.GW1.MIA19.ALTER.NET [140.222.225.77]
  6   187 ms   189 ms   189 ms  teliasonera-gw.customer.alter.net [152.179.236.22]
  7   201 ms   203 ms   208 ms  ash-bb3-link.telia.net [62.115.141.74]
  8   212 ms   214 ms   211 ms  nyk-bb1-link.telia.net [213.155.134.148]
  9   216 ms   213 ms   211 ms  nyk-b2-link.telia.net [213.155.130.28]
 10   249 ms   245 ms   245 ms  nwk-1-6k.nj.us [178.32.135.212]
 11   262 ms   253 ms   251 ms  bhs-g1-a9.qc.ca [198.27.73.205]
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18

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Re: hop in connection to game server from Tampa area in FL
Inigo31
Newbie

There is nothing to fix. That particular router(or hop) is just not returning the ping reply. It is a security feature that is sometimes utilized.

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Re: hop in connection to game server from Tampa area in FL
purisb
Newbie

That hop drops no matter where you try to ping. I've tried Google, Verizon's Servers, and several different game servers.

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