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See my trace below from PingPlotter. It shows a bad connection at hop 6 to teliasonera. I talked to a few friends that have helped me along this far, but they don't know how to resolve a bad hop. This has been happening for almost a week now to a server in Chicago. Destination ip is 50.31.112.213. Anyone have any clues on how to begin to fix the hop so that I can maintain a better ping on this game server? Thanks in advance for your help.
Target Name: chi.lowpinggameservers.com
IP: 50.31.112.213
Date/Time: 8/1/2015 5:47:59 PM to 8/1/2015 5:52:58 PM
Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 120 57 47.5 1 7 1 Wireless_Broadband_Router.home [192.168.1.1]
2 120 57 47.5 4 76 12 L100.TAMPFL-VFTTP-40.verizon-gni.net [96.252.135.1]
3 120 58 48.3 8 38 16 G0-5-3-5.TAMPFL-LCR-22.verizon-gni.net [130.81.60.146]
4 119 119 100.0 0 0 0 [-]
5 120 57 47.5 14 33 19 0.ae12.GW1.MIA19.ALTER.NET [140.222.225.79]
6 120 57 47.5 146 165 155 teliasonera-gw.customer.alter.net [152.179.236.22]
7 120 57 47.5 155 188 165 atl-bb1-link.telia.net [62.115.141.157]
8 120 57 47.5 173 197 183 chi-b21-link.telia.net [62.115.143.60]
9 120 58 48.3 180 207 192 giglinx-ic-310968-chi-b21.c.telia.net [62.115.51.194]
10 120 56 46.7 180 364 197 te8-7.dist02.chi18.steadfast.net [208.100.32.59]
11 120 57 47.5 180 227 193 chi.lowpinggameservers.com [50.31.112.213]
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Can you download this tool:
And let that run for awhile, and take a screenshot of it so it shows up nicely and easy to read?
Example:
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Sure I downloaded it and I will run it for a bit. It seems to be very similar information to what I posted that it's gathering.
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I live in the tampa bay area, and Im getting the same exact problem with other gaming servers. If you find out how to fix it please update me, I went from getiing 40ms to a Newyork server to over 120
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Will do if I hear anything. I've heard from a fellow gamer that possibly going through a VPN will help. I haven't signed up for one yet, but i'm seriously considering it. Some of them you pay monthly or yearly which makes it substantially cheaper. I've tried VPN before for international purposes, but never for something like this. I'm not sure if it will work or not. If I try it, I will let you know how it goes.
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same problem here:
Tracing route to 167.114.42.236 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms FIOS_Quantum_Gateway.fios-router.home [192.168.1.1]
2 5 ms 4 ms 3 ms L100.TAMPFL-VFTTP-144.verizon-gni.net [96.254.179.1]
3 5 ms 7 ms 9 ms G0-9-3-7.TAMPFL-LCR-21.verizon-gni.net [130.81.138.162]
4 * * * Request timed out.
5 14 ms 16 ms 14 ms 0.ae11.GW1.MIA19.ALTER.NET [140.222.225.77]
6 187 ms 189 ms 189 ms teliasonera-gw.customer.alter.net [152.179.236.22]
7 201 ms 203 ms 208 ms ash-bb3-link.telia.net [62.115.141.74]
8 212 ms 214 ms 211 ms nyk-bb1-link.telia.net [213.155.134.148]
9 216 ms 213 ms 211 ms nyk-b2-link.telia.net [213.155.130.28]
10 249 ms 245 ms 245 ms nwk-1-6k.nj.us [178.32.135.212]
11 262 ms 253 ms 251 ms bhs-g1-a9.qc.ca [198.27.73.205]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18
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There is nothing to fix. That particular router(or hop) is just not returning the ping reply. It is a security feature that is sometimes utilized.
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That hop drops no matter where you try to ping. I've tried Google, Verizon's Servers, and several different game servers.