×

Switch Account

installed Rev I router, my speed is slower

installed Rev I router, my speed is slower

Reply
Highlighted
Nickel Contributor
Nickel Contributor
Posts: 46
Registered: ‎12-07-2008
Message 1 of 4
(442 Views)

I just installed the new Rev. I router and my connection speed is slower.

I pay for, and have always gotten at least 50 down/25 up

 

My lateset speedtest is 21down/33up

 

What up with dat?

3 REPLIES 3
Gold Contributor V Gold Contributor V
Gold Contributor V
Posts: 1,340
Registered: ‎12-02-2012
Message 2 of 4
(434 Views)

Are you using a wired or WiFi connection?  If WiFi, try with a wired connection.

 

If the speed is correct with wired, then you know you need to investigate your WiFi settings and performance.  The first thing to check is to make sure you're using WPA2.  There are lots of helpful posts on the forum about getting the best WiFi speed.

 

Good Luck,

-----
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Contributor ammgfmg7779
Contributor
Posts: 1
Registered: ‎07-18-2014
Message 3 of 4
(305 Views)

I see the original post is over a year old but no resolution. I have the same problem. Kept getting disconnected from the internet so they replace the Box on the out side of the house (I think it is called the ONI or ONS box) Also replced the ends ona coule pieces of coax and replaced the splitter. Problems continued. We had the Actiontec MI424WR Rev D and were always able to get our speeds that we pay for (50 down and 25 up) often even more! Today they sent us a replacement and it is an Actiontec MI424WR Rev I. I am thing wow what an upgrade, now we can try out the GIG-E card in our new PC and we even have Wireless-N. Yup sure did to the tune of 5 mbps down and 18 mbps up. Swapped out for the old and got our speed back. All of the speed tests are wired using the same PC at the same location with the same wires. The only thing different was the router. What gives Verizon? Guess I owe tech support a phone call in the morning.

Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 2,153
Registered: ‎11-10-2009
Message 4 of 4
(294 Views)

You didn't mention whether the slower speed is with wired or wifi connections.

 

Did you try the suggestions that were given to the original poster 18 months ago? and if so what were the results?

 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.