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internet speed

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mushypea
Contributor
Contributor
Posts: 1
Registered: ‎08-18-2013

internet speed

Message 1 of 10
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Just upgraded to 50Mg for an extra $10 a month! The only thing that got faster was the money depating my bank! My internet speed has dropped! **bleep** service...changing to comcast...cant be worse.

9 REPLIES 9
ocean25
Silver Contributor II
Silver Contributor II
Posts: 279
Registered: ‎08-07-2010

Re: internet speed

Message 2 of 10
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@mushypea wrote:

Just upgraded to 50Mg for an extra $10 a month! The only thing that got faster was the money depating my bank! My internet speed has dropped! **bleep** service...changing to comcast...cant be worse.


   Are you sure they made the change on their end...sometimes it takes a few days.

Smith6612
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,557
Registered: ‎12-15-2010

Re: internet speed

Message 3 of 10
(2,358 Views)

Are you using Wi-FI? Have you rebooted the ONT? How about having a rep check your profile?

SolutionPlease
Contributor
Contributor
Posts: 4
Registered: ‎08-19-2013

Re: internet speed

Message 4 of 10
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I've a similar problem. The speed won't go over 27 mps when i try connection through the wifi router and i'm sitting right next to it. I get the same speed in the next room so not sure if interference is a problem. Converting to WPA2 didn't help either.

 

Another thing i noticed is the 'green connectivity' bars on my laptop go amber once in a while. At that point my remote desktop connection disconnects and i've to redo the remote desktop connection all over. Its a painfull process to reconnect.

 

It would be great if someone could tell us what we need to do to get 50 bps

 

 

 

 

 

dslr595148
Trivia Champ
Trivia Champ
Posts: 6,045
Registered: ‎09-24-2008

Re: internet speed

Message 5 of 10
(2,311 Views)

and I point to http://forums.verizon.com/t5/FiOS-Internet/Why-your-Wi-Fi-is-slow/td-p/534451

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

SolutionPlease
Contributor
Contributor
Posts: 4
Registered: ‎08-19-2013

Re: internet speed

Message 6 of 10
(2,293 Views)

Thanks for the reply!

 

I read through the post. Here is the summary of what i need to do

 

1] Run on WPA2

2] Use routers rev F and above.

 

 

I completed step 1.

 

I see that my wireless router is Rev E. Why did Verizon give be a Rev E when i asked for 50mbps and the installation happened a month back?

Is this some evil plan to get all new customers to upgrade? 🙂

 

Please let me know what my options are.

thanks

 

 

My service plan says Verizon FiOS QuantumSM 50/25 Mbps Internet.



SolutionPlease
Contributor
Contributor
Posts: 4
Registered: ‎08-19-2013

Re: internet speed

Message 7 of 10
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I just spoke to a tech rep on the phone. He claimed that hardware encryption plays no role in boosting speed.

He was ready to ship me another Rev E router just in case the new one worked.

 

Is it that the phone reps don't get/want to read forum posts?

tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: internet speed

Message 8 of 10
(2,233 Views)

WPA2 is done in the most modern hardware, while WEP is often emulated in software.  YES IT EFFECTS speed.  With later version supporting Wireless N full speed is only supported with WPA2.

mgleems
Contributor
Contributor
Posts: 2
Registered: ‎09-03-2014

Re: internet speed

Message 9 of 10
(1,142 Views)

had50mgbsbutonlytestedat18nowupgradedto75forevenmoremoneytestingat18/9

mgleems
Contributor
Contributor
Posts: 2
Registered: ‎09-03-2014

Re: internet speed

Message 10 of 10
(1,139 Views)

 

keepupgradingandpayingverizonmoremoneyandnetspeedkeepsdroppingwhatup

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