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login to router Admin settings shows session expired.

login to router Admin settings shows session expired.

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Contributor arbo
Contributor
Posts: 3
Registered: ‎01-30-2010
Message 1 of 3
(1,669 Views)

I called Verizon & the only way I could get into the settings for new Quantum router was to do a reset.

I did that & it worked but when I tried later to go back it showed session expired. How do you fix?

 

When I had my previous Actiontec router I never had a problem accessing the router settings.

 

Appreciate any help...Thanks.

2 REPLIES 2
Silver Contributor V Silver Contributor V
Silver Contributor V
Posts: 402
Registered: ‎07-29-2015
Message 2 of 3
(1,655 Views)

Hello!

 

Are you getting this error when trying to login, or when trying to change settings?

This sounds like a browser cache issue. What web browser are you using on your computer?

 

Here is information on how to clear the cache on most browsers: https://support.google.com/accounts/answer/32050?hl=en

 

Also have you tried from a different computer/browser? Hope this gets resolved for you soon Smiley Happy

Contributor arbo
Contributor
Posts: 3
Registered: ‎01-30-2010
Message 3 of 3
(1,631 Views)

Hi,

I am trying to login in order to make changes. I am using Safari browser & reset it to delete cache. I don't want to have to reset the router each time.

 

Thanks.

 

 

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