Switch Account

new home page does not load

Copper Contributor
Copper Contributor
Posts: 10
Registered: ‎01-12-2012

new home page does not load

Message 1 of 3

I am trying to load new home page  entertainment.verizon.net but when i hit enter it cycles to the original address of the 

old home page and attempts to load the login page but then it freezes and i get an error. the only way to get out of it is to

force end browser.  i have no problem on my other computers.  i also tried to clear cookies but still no help.

any suggestions

Gold Contributor IV
Gold Contributor IV
Posts: 1,416
Registered: ‎04-10-2012

Re: new home page does not load

Message 2 of 3

@mhipsman wrote:

I am trying to load new home page ... but  ...i get an error.  i have no problem on my other computers ...


The issue then is not with the VZ home page, but rather with one specific computer.  If you can give some ideas on how these computers differ  (e.g., in age, configuration, software, etc.) then perhaps someone can tackle your problem.

Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,220
Registered: ‎02-24-2011

Re: new home page does not load

Message 3 of 3


Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.


**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.

Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.