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new home page does not load

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Copper Contributor
Copper Contributor
Posts: 10
Registered: ‎01-12-2012

new home page does not load

Message 1 of 3
(922 Views)

I am trying to load new home page  entertainment.verizon.net but when i hit enter it cycles to the original address of the 

old home page and attempts to load the login page but then it freezes and i get an error. the only way to get out of it is to

force end browser.  i have no problem on my other computers.  i also tried to clear cookies but still no help.

any suggestions

2 REPLIES 2
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Gold Contributor IV
Gold Contributor IV
Posts: 1,416
Registered: ‎04-10-2012

Re: new home page does not load

Message 2 of 3
(842 Views)

@mhipsman wrote:

I am trying to load new home page ... but  ...i get an error.  i have no problem on my other computers ...


 

The issue then is not with the VZ home page, but rather with one specific computer.  If you can give some ideas on how these computers differ  (e.g., in age, configuration, software, etc.) then perhaps someone can tackle your problem.

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Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,220
Registered: ‎02-24-2011

Re: new home page does not load

Message 3 of 3
(669 Views)

mhipsman,

Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

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