×

Switch Account

newly signed up, still have some issues

newly signed up, still have some issues

Reply
Highlighted
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎08-29-2016
Message 1 of 6
(997 Views)

Hi,

 

I got connected to Fios 50/50 last week. I used to have Cablevision with about 30 down and 5 up but I left them as I had too many short outages, 100 since March.

 

I am noticing good upload and download speeds now but I am also noticing that some sites like YouTube still stall. Most are short. Also video has gotten out of sync with audo for the YouTube stuff I've watched but that may be the fault of the originator, a live webcast that's been going on all this past weekend.

 

Do people still have problems with YouTube or other sites?

 

Thanks for any help.

 

Cheers,

 

John

5 REPLIES 5
Highlighted
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,953
Registered: ‎05-27-2010
Message 2 of 6
(969 Views)

Video streaming sites are always subject to spotty performance at times.  I've had YouTube go slow on occasion.   The pay sites like Netflix, etc. have special arrangements with carriers (Vz included) to locally distrubte the streaming source within their networks to insure good performance, others like YouTube may or may not be doing that.  In general though, I usually have good performance to most major sites on the Internet from FiOS.

Highlighted
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎08-29-2016
Message 3 of 6
(943 Views)

Thanks! Will see if there's anything else.

Highlighted
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,791
Registered: ‎11-04-2008
Message 4 of 6
(916 Views)

To verify your Internet is up to what you are paying do the following:

1) Connect computer to rotuer via ethernet connection

2) Run speedtest to speedtest.verizon.net

 

This should yield results at least as good as what you are paying for.

Take note that you have to use the verizon speedtest site.

This stays within the verizon network.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Highlighted
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎08-29-2016
Message 5 of 6
(914 Views)

Interesting. I probably am, at least that's what speedtest.net tells me doing it the usual way (computer to router wirelessly.) Why is it preferable to do this test staying within the Verizon network?

Highlighted
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎08-29-2016
Message 6 of 6
(912 Views)

Thinking about it some more, I see the rationale. If speeds are good within the Verizon network, than when they're not, it's issues outside of that network which is out of the control of Verizon. Thanks.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.