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packets blocked at B3373.BSTNMA-LCR-22.verizon-gni.net

packets blocked at B3373.BSTNMA-LCR-22.verizon-gni.net

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Copper Contributor trace_route
Copper Contributor
Posts: 7
Registered: ‎08-14-2018
Message 1 of 4
(509 Views)

I have a server in the Toronto, Canada area which I cannot reach from my home FIOS internet(Boston area), but it is reachable from work.  A traceroute shows the packets being dropped at B3373.BSTNMA-LCR-22.verizon-gni.net (100.41.131.80).  Whom do I contact to get this fixed?  My home IP address was recently changed, which is probably why this problem just came up.

 

 

 

3 REPLIES 3
MVP CRobGauth MVP
MVP
Posts: 7,710
Registered: ‎11-04-2008
Message 2 of 4
(486 Views)

Becareful on traceroute.

So devices are configured to not respond to traceroute.

Do a traceroute to google.com for comparison.

Can you post the traceroute? Make sure to erase any personal info when doing so.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Contributor Mac50
Contributor
Posts: 3
Registered: ‎08-15-2018
Message 3 of 4
(431 Views)

Ever since the storm a few days ago there have been routing problems in the Boston area.  I live in Stoneham and cannot reach myneu.neu.edu, which is a Northeastern site. Northeastern has had similar complaints from other Verizon customers.  I have reported this to the FIOS support team via the dslreports.com  direct forum.  They asked for a tracert, which I supplied.  Have heard similar stories from others.

Contributor Mac50
Contributor
Posts: 3
Registered: ‎08-15-2018
Message 4 of 4
(405 Views)

They finally fixed the errant router.  From what I can tell anyone with a 100. IP address was having problems.

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