page display

[landzlidez1590]

If a message that "Page cannot be displayed" pops up all of the sudden, when I never had a problem with this site....what do I change/fix and where?

[JOSEm441]

Try clearing all internet web browsing history. IF it only happens on this site and you are using a favorite or shortcut delete and create a new one. Depending on you browser do a reset (note you will lose all custom settings) For Internet explorer - internet options - advanced.

Also make sure you have applied all updates to your Operating System.

Last resort install a differnet browswer such a s palemoon, but keep in mind I believe this site is optimized for Internet explorer

[eljefe2]

FWIW, I'm having the same problem the OP described.

I have already taken all the steps outlined by JOSEm441.  Here's what I get when I try to open a shortcut to this forum:

This is the link specified in the shortcut:

http://forums.verizon.com/t5/FiOS-Internet/bd-p/FiOS_Internet

If I refresh the page after getting the error message it opens normally.

If I paste the URL into IE or Firefox it opens the first time with no problem.

I have this same issue with one or two other shortcuts, also to forums.  Other shortcuts to websites that are not forums open properly the first time.

I think this is a Microsoft / IE problem but I haven't had any luck finding a solution on relavent forums there.  For now, I just live with clicking refresh after using the shortcut to start the process of getting to the forum.  I figured I'd pass my experience along so the OP can know he's not the only one with the issue, and in case someone else comes along with a solution

.

Windows 7 (x64) SP1
IE 10 and Firefox 24.0

Microsoft Security Essentials

[PJL]

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@JOSEm441 wrote:

Try clearing all internet web browsing history. IF it only happens on this site and you are using a favorite or shortcut delete and create a new one. Depending on you browser do a reset (note you will lose all custom settings) For Internet explorer - internet options - advanced.

Also make sure you have applied all updates to your Operating System.

Last resort install a differnet browswer such a s palemoon, but keep in mind I believe this site is optimized for Internet explorer

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This issue has nothing to do with these solutions.  The Verizon forums web sites (hosted by Lithium) periodicnally have issues like this.  Currently, the content when opening a new page on the forum more often then not is slow to display. Usually the red Verizon banner displays but the rest of the content is delayed -- I just encountered a 39 seconds delay.  I reported it to a Verizon contact last week and they acknowledged the issue.

[eljefe2]

PJL....

I think you're referring to another problem.  There are times when the Verizon website will be a little slow loading and getting past"finding your information" takes a while,  but that's not the same as the "Page cannot be displayed" message the OP and I are seeing. 

If I don't manually refresh after getting the Page connect be displayed error the page never loads.  And, once again, I only have the problem when using a shortcut, never it I manually paste the URL into a browser.

It's conceivable that there's something in the format of the Verizon pages that causes this problem but I sure don't think we've pinned that down.

[PJL]

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@eljefe wrote:

PJL....

I think you're referring to another problem. ...

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Perhaps.  The issue I described is gone for now -- the pages are displaying very quickly -- but the issue comes and goes.

To to those experienceing the specific shortcut problem, I did a Bing Internet search for "web shortcut does not work" and got some interesting information.  You might try looking.

 

[eljefe2]

But the issue the OP and I have is not gone.  I still have to refresh when starting this forum from a shortcut.  

[PJL]

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@eljefe wrote:

But the issue the OP and I have is not gone.  I still have to refresh when starting this forum from a shortcut.  

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Did you look at the link I provided?  It might help.

[eljefe2]

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@PJL wrote:

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@eljefe wrote:

But the issue the OP and I have is not gone.  I still have to refresh when starting this forum from a shortcut.  

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Did you look at the link I provided?  It might help.

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Yes, but I had done similar searches previously and read through many threads on numerous forums.  I didn't find any suggestion that helped here.

edit:  By the way, the large majority of links found by searching for the problem with Bing or Google are old...some dating back to 2005.  Many of them are concerning IE 7 or 8.  The problem I'm having started fairly recently and I didn't find any discussions that were from this year.

I'm still looking.

[PJL]

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@eljefe wrote:

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@PJL wrote:

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@eljefe wrote:

But the issue the OP and I have is not gone.  I still have to refresh when starting this forum from a shortcut.  

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Did you look at the link I provided?  It might help.

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Yes, but I had done similar searches previously and read through many threads on numerous forums.  I didn't find any suggestion that helped here.

edit:  By the way, the large majority of links found by searching for the problem with Bing or Google are old...some dating back to 2005.  Many of them are concerning IE 7 or 8.  The problem I'm having started fairly recently and I didn't find any discussions that were from this year.

I'm still looking.

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What browser version/operating system are you using?  I want to pose this question to a Microsoft contact I have. 
Also, hot was the shortcut created, e.g.drag and drop to the desktop, add to the favorites bar, add to the favorites folders, etc.?