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popup window stops turning off of desktop

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edk
Contributor
Contributor
Posts: 2
Registered: ‎03-24-2009

popup window stops turning off of desktop

Message 1 of 2
(4,035 Views)

has anyone had a problem of a popup window appearing indicating 'verizon_McciTrayApp not responding' when turning off computer?  This seems to be an intermittant problem.

After spending many hrs with fios help and being xfrerred from one  office to another,  no one claims to even know what this executable does; one person told me that this may have something to do with the modem, but offerred no help  in correcting problem. Besides stopping my computer from turing off normally, my IE7 web browser seems to get slower and sometimes freezes

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cjacobs001
Silver Contributor III
Silver Contributor III
Posts: 398
Registered: ‎10-09-2008

Re: popup window stops turning off of desktop

Message 2 of 2
(4,025 Views)
I remember this from last year.  McciTrayApp can be searched-for in google where you will see that it could have something to do with the verizon service point, or something (I did not just search in google again), OR it could be a virus.  Either way, it can be deleted from your computer with no ill affects, as I remember from last year.  There will be directions to remove it found in the google responses.
cjacobs001
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