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replacement actiontec router setup

replacement actiontec router setup

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Contributor kallen789
Contributor
Posts: 2
Registered: ‎11-09-2011
Message 1 of 3
(1,420 Views)

I bought a second actiontec MI424WR router so I could improve the wireless network in my house, but I am having trouble getting it connected to the internet.

 

When I hook it up, the 'Internet' light is solid orange.  I read that I could fix this using the Verizon In-Home Agent as follows:

Internet -> Network and Wireless Setup ->  Setup Replacement FIOS Router

 

However, when I select 'Setup Replacement Router', I get the following error: "One of the components required to run this functionality is currently being installed.  Please try again after a few minutes".

 

I waited an hour and still got the same message.  I also restarted my PC.

 

1.  Is there a way to fix that error message from the In Home Agent?

 

2.  If the in-home Agent wont work, is there another way for me to get my new router connected to the internet?

 

Thank you!

 

2 REPLIES 2
Gold Contributor III
Gold Contributor III
Posts: 1,122
Registered: ‎12-04-2009
Message 2 of 3
(1,414 Views)

How are you connecting the second router?

You can't simply connect it to the coax and expect it to work.

Only one router can get a WAN connection from the ONT.

 

If you have cat5 between the two routers, follow these instructions:

Can I use my wireless or an extra router along with the Verizon provided router?

 

If you have only coax between the two routers, follow these instructions:

Can I get an ethernet connection in a room with only coax

 

Contributor kallen789
Contributor
Posts: 2
Registered: ‎11-09-2011
Message 3 of 3
(1,381 Views)

THANKS! that did the trick!

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