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session keeps timing out

session keeps timing out

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Copper Contributor paulo
Copper Contributor
Posts: 8
Registered: ‎10-26-2009
Message 1 of 6
(1,701 Views)

i just updated my security settings . I was prompted to do this by Verizon. Now each time i want to check my email i get the error message ,'your session timed out'. I always check the box 'keep me signed in'. In home agent dosent solve this problem. it is very annoying to say the least.

5 REPLIES 5
Moderator Moderator
Moderator
Posts: 9,284
Registered: ‎03-18-2013
Message 2 of 6
(1,699 Views)
Bronze Contributor II
Bronze Contributor II
Posts: 82
Registered: ‎08-07-2009
Message 3 of 6
(1,654 Views)

Ok I see this notice .but it has been like 2 weeks . When is Verizon going to fix this?

Copper Contributor paulo
Copper Contributor
Posts: 8
Registered: ‎10-26-2009
Message 4 of 6
(1,628 Views)

thanks for the info. It migbt be a good idea to send an email out to customers to give us the heads up when this is fixed.

Nickel Contributor
Nickel Contributor
Posts: 36
Registered: ‎04-02-2010
Message 5 of 6
(1,609 Views)
Maybe Verizon has changed something today, again without telling us, but I found a logging into the forums, that is Verizon.com first, checking the "keep me logged in for two weeks" option and then going to Verizon.net to check my email has kept me from being logged out for many hours, although I did have to login to Verizon.com to post this message, even though I came from the Webmail page
Contributor CNMann
Contributor
Posts: 1
Registered: ‎10-10-2015
Message 6 of 6
(1,260 Views)

Your post of 7 months ago and so far, nada.  The issue to me, aside from the signin page logistics (...wireless) appears to me to be full account access when a person only wants email, or only wants TV management.  These types of access do not require full account access to billing, ordering, etc., which should require timeout.  However, email and TV management do not.  I hope this is on your apps development agenda (and they get cracking).  The login to acct info should only be for account info.

 

Thx and pass it on.  Charles

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