setting up a mac (email/internet) to work with fios
bailey
Newbie

is there anything on verizon.com that tell how to set up a mac to work with fios?  (both email and internet) i'm only finding dial-up info.

0 Likes
Re: setting up a mac (email/internet) to work with fios
dslr595148
Community Leader
Community Leader

Points you to:

http://www22.verizon.com/ResidentialHelp/HighSpeed/Email/Setup+And+Use/QuestionsOne/86782.htm?caseRe...

While I am on DSL, I am sure those are the correct settings.

0 Likes
Re: setting up a mac (email/internet) to work with fios
bailey
Newbie

i've entered that info for the email but it's not letting me get online and i can't find anything that tells me how to set a mac up to work with fios.  this is what happens:

-open safari

-choose network port configuration to use - ethernet, airPort or other (i selected airPort)

-select network you wish to join (mine for fios is listed, i select that)

-do you use DHCP or PPPoE (select DHCP for no user/pass required to get online)

-do you use a DSL or cable modem to connect to internet (yes or no - do i say yes for fios?

-if i say yes, it says please restart the device. 

how do i restart fios?  i've never even touched the black think i think is a router.  i don't want to lose my fios!!!

0 Likes
Re: setting up a mac (email/internet) to work with fios
spacedebris
Master - Level 2

I'd start with rebooting the router. (black box with a bunch of green lights on the front and an antenna on the back). Turn it off for 30 seconds and then turn it back on.

Then to connect a mac It should be as simple as....

click the airport symbol in the top right hand corner of the screen

find your network in the list and click on it

It should ask for the network password, enter your wep key number

and you should now be online

Now if this doenst work, one of the quirks of some Mac computers is that they dont like the WEP security. You may want to try changing the security on the router to WPA and then connect again.

With any luck one of these two will get you running.

0 Likes
Re: setting up a mac (email/internet) to work with fios
bailey
Newbie

is the answer yes or no to this:

-do you use a DSL or cable modem to connect to internet (yes or no - do i say yes for fios?

i don't have cables in my laptop to work with fios/the router but do i need to say yes and use the cable to get it set up on the mac?  

verizon should really have it written out step by step how to do this.....

0 Likes
Re: setting up a mac (email/internet) to work with fios
bailey
Newbie

how do i find what the network key is?  i've had fios for 2.5 years and it's automatically entered as ********.

0 Likes
Re: setting up a mac (email/internet) to work with fios
bailey
Newbie

do i select ethernet or airPort for this?

-choose network port configuration to use - ethernet, airPort or other

i turned off the router and turned it back on.  on the mac i don't see an airport symbol but there's a list of available networks and my fios is on it.  but then it still goes to this:

do you use a DSL or cable modem to connect to internet - how do i answer that?

and then it tells me to restart the device.

your other option--- how do i change the security on the router to WPA?

0 Likes
Re: setting up a mac (email/internet) to work with fios
bailey
Newbie

well, i gave up came back to use my pc to post here, went back and it said 'your network configuration has changed' and gave me a screen to enter the wep code.  looks like i'm online now!

thanks for your help!

0 Likes
Re: setting up a mac (email/internet) to work with fios
bailey
Newbie

i went back to try the email and it says:

cannot send message using the server outgoing.verizon.net

0 Likes
Re: setting up a mac (email/internet) to work with fios
somegirl
Champion - Level 3

@bailey wrote:

i went back to try the email and it says:

cannot send message using the server outgoing.verizon.net


Was there more to the error?

0 Likes