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slow fios and intermittent dropping

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lkinsella
Contributor
Contributor
Posts: 3
Registered: ‎02-19-2011

slow fios and intermittent dropping

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i live in scotch plains nj and have the 100/100 service, and for the past few weeks the service has been rubbish.  i have just run the speedtest, and i am getting 15mps download and 32mps upload.  Anyone else having this problem?

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jonjones
Platinum Contributor II
Platinum Contributor II
Posts: 5,253
Registered: ‎10-18-2016

Re: slow fios and intermittent dropping

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@lkinsella wrote:

i live in scotch plains nj and have the 100/100 service, and for the past few weeks the service has been rubbish.  i have just run the speedtest, and i am getting 15mps download and 32mps upload.  Anyone else having this problem?


Call 1-800-VERIZON 

select tech support. Let them troubleshoot and if needed send out a tech.

 

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