Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

slow only in a few places

Reply
timmygreek
Contributor
Contributor
Posts: 1
Registered: ‎09-07-2009

slow only in a few places

Message 1 of 2
(3,831 Views)

I have a new FIOS connection upgraded from DSL. I have: 1 laptop with XP and a wireless G card, 1 laptop with Vista and a wireless G card, and I have 1 wired desktop.

Anyway my problem is that on any of the systems the speed on facebook apps is slower than with DSL. I think I received an e-mail just before upgrading about port forwarding but I don't know if that is the problem let alone ow to do it.

The other issue I have is with the TV service randomly fuzzing out and the guide locks up. Not sure if thats connected to this so I'll post that in more detail elsewhere.

Any ideas?

1 REPLY 1
VZ_JoeD
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 171
Registered: ‎07-10-2009

Re: slow only in a few places

Message 2 of 2
(3,807 Views)

Like your internet connection the Guide you see on the TV comes down thru your router.  When the guide locked was the router off?  Have you run any speed tests? http://speedtest.net/ or www.speakeasy.net/speedtest.  you can log into your router and change the wifi channel to 11 to assist in not interfering with other transmissions in the air such as cordless phones.  In the address bar type in 192.168.1.1 user name is admin and password or password1 for password.  choose wireless setting along top.  On left click Basic setings then you can change the chanell to 11 and click apply on bottom. 

 

 

Joe D
Verizon Telecom
Fiber Solution Center


Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.Follow us on Twitter™!

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.