Customers With Disabilities
 

Welcome to the Verizon Fios Community.

Find help and answers to questions about anything and everything Verizon.

starz PLAY "Windows Media Player encountered a problem while playing this file" error!?!

Reply
Contributor
Posts: 1
Registered: ‎07-01-2010
Device: High Speed internet
Plan: Wireless\dry loop
Location: 93437

starz PLAY "Windows Media Player encountered a problem while playing this file" error!?!

My laptop running Windows 7 is having the error, " Windows Media Player encountered a problem while playing the file." when trying to play downloaded movies whereas the "live Starz TV" works fine. My netbook is working properly though, anyone seen this before?

1 REPLY
Platinum Contributor I
Posts: 5,881
Registered: ‎07-22-2009

Re: starz PLAY "Windows Media Player encountered a problem while playing this file" error!

-  if you're still having the issue, make sure you are running all the latest video/audio codec's for windows media player and win 7   and also take a moment to check this article from microsoft.

 

http://www.microsoft.com/windows/windowsmedia/player/10/errors.aspx

 

 if you find an answer let us know what fixed it!


buggin wrote:

My laptop running Windows 7 is having the error, " Windows Media Player encountered a problem while playing the file." when trying to play downloaded movies whereas the "live Starz TV" works fine. My netbook is working properly though, anyone seen this before?


 

 

My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Manage Services

Support

Watch Fios