unable to run Cisco IP Communicator

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Contributor
Contributor
Posts: 2
Registered: ‎02-10-2010

unable to run Cisco IP Communicator

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I am trying to run Cisco IP communicator while connected to my Wifi network at home (Verizon Fios) but something in the router is blocking it. I am successfully able to run it using Wifi on other Internet services(UVerse, TimeWarner).  Could you please let me know :

- how do we configure firewall/access rules in Wifi or disable all the firewall/access rules for testing ?

- how to configure router to run this application ?

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Trivia Champ
Trivia Champ
Posts: 6,014
Registered: ‎09-24-2008

Re: unable to run Cisco IP Communicator

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What is the brand, model, and ver of this router?

 

For example: Actiontech, MI-424-WI, REV D.

 

 

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

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Contributor
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Registered: ‎02-10-2010

Re: unable to run Cisco IP Communicator

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Brand: Westell

Model: A90-9100EM15-10

HW Rev: B

Firmware revision: 1.02.00.04

 

 

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Trivia Champ
Trivia Champ
Posts: 6,014
Registered: ‎09-24-2008

Re: unable to run Cisco IP Communicator

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Perhaps you need to forward the ports that it uses?

 

I point to http://www.portforward.com/english/routers/port_forwarding/Westell/A90-750015-07/A90-750015-07index....

 

 

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

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