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upgraded to 75/75 form slower Fios and found that downloads and streaming became less reliable

upgraded to 75/75 form slower Fios and found that downloads and streaming became less reliable

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Contributor kgendreau
Contributor
Posts: 1
Registered: ‎03-01-2015

I just upgraded from 25 Mbps to 75/75 and found that my downloads started failing reliably.  I also notice that when I stream video content (e.g. NASATV) it hangs MUCH more regularly after only a few seconds.

 

When I use the various speed test tools, It often tells me I have ~75 Mbps up and down, but often times it times out as well.

As if the speed is there for a moment, then something drops out.

 

Have others experienced that upgrading FIOS  has reduced quality?

 

NOTE:  I have an updated wireless router.  I have seen this on the wireless and wired connections.

 

1 REPLY 1
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Bronze Contributor II
Bronze Contributor II
Posts: 108
Registered: ‎01-06-2015

 


@kgendreau wrote:

I just upgraded from 25 Mbps to 75/75 and found that my downloads started failing reliably.  I also notice that when I stream video content (e.g. NASATV) it hangs MUCH more regularly after only a few seconds.

 

When I use the various speed test tools, It often tells me I have ~75 Mbps up and down, but often times it times out as well.

As if the speed is there for a moment, then something drops out.

 

Have others experienced that upgrading FIOS  has reduced quality?

 

NOTE:  I have an updated wireless router.  I have seen this on the wireless and wired connections.

 


Make sure you reset or Forget all wireless Devices then reconfigure one Device at a time just to make sure all sign from previous Router is gone!!!Also make sure you have uninstall and reinstall or update Ethernet or Wireless Network Card Driver and don't forget to release and renew IP address..............

http://www.ma-config.com/en

1.Router: Quantum G1100 (Primary)2.Router :Nighthawk AC1900
3.Speed:75/75 Mbps
4.FIOS TV Ultimate HD
5.FiOS Digital Voice Unlimited
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