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verizon sucks, it cancelled my payments and then charge me surcharge fee
dennychen
Newbie
‎12-09-2013 04:48 PM

For my bill in April I really set up a couple of payments to pay the balance to negative. But Verizon cancelled some of the payments, and then said I did not pay the bill in full and surcharge me $7. Verizon sucks. I am going to submit my case to BBB.

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Re: verizon sucks, it cancelled my payments and then charge me surcharge fee
LawrenceC
Moderator Emeritus
‎12-09-2013 05:32 PM

Hi dennychen,

Have you spoken to Verizon about the issue?  You can go to the Support page for a variety of ways to contact Verizon, including customer support phone numbers.

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