vz -in-home- agent help

[Brad401]

Hi

    does anyone know what is wrong with the vz-in-home-agent program? i just keep getting retrieving your occount information please wait. thank you for any help on this

[Shamika_VZ]

Hi Brad40,

Sorry to hear you are having trouble with the Verizon In Home Agent. You can try uninstalling and reinstalling the application to see if that resolves the issue. I also sent you a private message for further assistance.

Thanks,

Shamika_Vz Verizon Support

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.