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wireless signal strong; internet drops out; ethernet connection works

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witkowski
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Contributor
Posts: 1
Registered: ‎06-13-2015

wireless signal strong; internet drops out; ethernet connection works

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On turning on my Macbook Air I have a strong wireless connection to the ActionTec router and a connection to the internet. After about five minutes the internet connection drops but the wireless signal is still strong.

 

The internet access from an iMac with an ethernet connection works fine all the time.

 

The Air works flawlessly with the wireless at ny office and in other locations.

 

Rebooting computer and router hasn't correceted the problem.

 

Any suggestions?

 

 

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Telcoguru
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Posts: 1,796
Registered: ‎08-06-2008

Re: wireless signal strong; internet drops out; ethernet connection works

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Do you have any computers that are not Apple to test to see if the wireless drops? Which router are you using?

Smith6612
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Posts: 7,562
Registered: ‎12-15-2010

Re: wireless signal strong; internet drops out; ethernet connection works

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What version of OS X is installed to your Mac? Additionally, what revision ActionTec do you have?

Jon1001
Copper Contributor
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Posts: 8
Registered: ‎05-06-2015

Re: wireless signal strong; internet drops out; ethernet connection works

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I hade the same problem with my new FIOS Quantum router on my iPhane and iPads until I turned off the "automatic" channel selection on the router. Now they all work fine. Choose any channel. If, by any chance you get interface, just select another channel.
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