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Has anyone had this issue resolved? I spoke with an awesome Verizon rep who downloaded the ESPN app, has the same Verizon ultimate package and can access the accnx fine. She told me to contact ESPN. I can’t access the accnx. The rep said the issue is with ESPN. I did the trial of Hulu live and success! I’m a 20 year Verizon subscriber and sad they can’t make this work
I am trying to access the ACCNX through the ESPN App. I have the Ultimate TV Package with the max channels. According to Verizon if I get the ACC Network I can access the ACCNX through the ESPN App. The error message says this is not part of my package. I have called and spoken with helpful Verizon agents and tech support, one agent who even downloaded the app with my same TV packaged and it worked for her. I did a trial to HULU live and it worked fine and was super easy. I was recently told my ACC Network is on channel 71 and should be channel 329 and received a quote on an updated Ultimate package - called The Most TV (with additional cost). When I called again today to inquire further, I am told that package is not offered to my area. Can anyone offer advice? No one at Verizon seems to know the answer. If I pay and subscribe to the ACC Network, not sure why I cannot get this service. Thank you in advance.