Our monthly bill is a significant percentage of our retirement income. I just went through downsizing our channel package and I got what I requested. But I'm still not peased. I am stuck paying for hundreds of channels I don't want and never watch which is bad enough, but I am also no longer able to watch channels I want to watch.
I am also displeased with the fact that I had a contract with you which was supposed be in force for two years. This contract included Cinemax. You arbitrarily removed Cinemax from my package with very little warning. What does a contract mean to you?
I want the availability to remove individual channels from my package and add other non-premium channels. I will at least be paying for things I want and not for things I don't. I also want you to honor you side of the contract. If you remove something without consultation, your fees should reflect the change (LOWER THE FEE).
1) Content providers have a large say in what channels are available in what packages. Their contracts specify what channels are to be carried and what levels of package must have them. Content providers get paid for every subscriber to a channel regardless of viewership.
2) Verizon (and other cable providers) may drop channels to help offset the increased cost of another. That is why their contracts contain a clause that they can add and delete channels as they feel fit even if you are under contract.
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