DianaW,
I'm not really sure what was going on, but I can assure you that Big Love is available on HBO On Demand. Try checking now. If it's not there send me a PM and we'll troubleshoot. It's possible that there might be an issue with On Demand in your area, but I don't see anything of that nature at this time.
Regards,
Chris
Christian
Verizon Telecom
Fiber Solution Center
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