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Can I remove the multi-room DVR function?

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mcb01
Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎12-09-2008

Can I remove the multi-room DVR function?

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I have a multi-room DVR and a regular STB but I find that I don't use the multi-room service very often. Is there something Verizon can do on their side to convert the box to a regular DVR, instead of having to send the DVR back to them and swap it out with another?

 

4 REPLIES 4
tns
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,759
Registered: ‎05-22-2010

Re: Can I remove the multi-room DVR function?

Message 2 of 5
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@mcb01 wrote:

I have a multi-room DVR and a regular STB but I find that I don't use the multi-room service very often. Is there something Verizon can do on their side to convert the box to a regular DVR, instead of having to send the DVR back to them and swap it out with another?

 



Yes, you can remove it.  Not sure if you can do it by yourself, or if you need to call them to do.  Saves you $4 a month.

ocean25
Silver Contributor II
Silver Contributor II
Posts: 279
Registered: ‎08-07-2010

Re: Can I remove the multi-room DVR function?

Message 3 of 5
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@tns wrote:

@mcb01 wrote:

I have a multi-room DVR and a regular STB but I find that I don't use the multi-room service very often. Is there something Verizon can do on their side to convert the box to a regular DVR, instead of having to send the DVR back to them and swap it out with another?

 



Yes, you can remove it.  Not sure if you can do it by yourself, or if you need to call them to do.  Saves you $4 a month.



   Only $4 difference?

tns
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,759
Registered: ‎05-22-2010

Re: Can I remove the multi-room DVR function?

Message 4 of 5
(1,976 Views)

Yes $4 .

 

On some people bills it shows up as an extra $4.  On others it shows up as $19.99, instead of 15.99 for the DVR.

mariastar56
Contributor
Contributor
Posts: 1
Registered: ‎07-30-2011

Re: Can I remove the multi-room DVR function?

Message 5 of 5
(1,937 Views)

MY COST IS 24.99 A MONTH. I KNOW THEY OFFERED ME A 3-6 MONTH DEAL OF A CREDIT CARD OR A FREE DVR, ANYONE GOT THIS OFFER ALSO WHEN THEY FIRST ORDERED?

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