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Can't login to HBO GO

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Contributor
Contributor
Posts: 1
Registered: ‎03-27-2013

Re: Can't login to HBO GO

Message 61 of 66
(3,648 Views)

Allowing 3rd party cookies allowed me to login on the verizon page and then it autlogged in on hbogo 

Contributor
Contributor
Posts: 1
Registered: ‎11-07-2014

Re: Can't login to HBO GO

Message 62 of 66
(1,516 Views)

Thank you--my problem was a different sign in name.  I really appreciate your help!

Contributor
Contributor
Posts: 4
Registered: ‎11-07-2014

Re: Can't login to HBO GO

Message 63 of 66
(1,496 Views)

Verizon's login page for HBO Go is broken again in devices running Android 5.0.  At least, the Verizon login page refreshes constantly (every 0.5-1.0 seconds), which obviously prevents you from entering your username and password.

 

I noticed this problem only impacts Verizon.  The login pages for the other service providers work fine.  Whoever runs the auth.verizon.com authentication server really needs to get his/her act together.  We have problems like this every time there's a new Android version.  It really shouldn't be that hard to write HTML and Javascript code that doesn't break constantly.

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Can't login to HBO GO

Message 64 of 66
(1,482 Views)

Among the things that are needed to get the signins to work on a PC are

  • FLASH is needed
  • third party cookies are needed
  • You must not be logged onto the Verizon Web pages.  If you are it gets lost in pages that can't be displayed in frames
  • You must not have set cookies to be deleted when you exit the browser..

Android version appears to work fine upto KITKAT.  May be broken with LOLLIPOP.

Contributor
Contributor
Posts: 4
Registered: ‎11-07-2014

Re: Can't login to HBO GO

Message 65 of 66
(1,467 Views)

Right- the login page works fine on kitkat, but it's broken on lollipop. 

Moderator Moderator
Moderator
Posts: 10,430
Registered: ‎03-18-2013

Re: Can't login to HBO GO

Message 66 of 66
(611 Views)

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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