Can't login to HBO GO

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Contributor
Contributor
Posts: 1
Registered: ‎03-27-2013

Re: Can't login to HBO GO

Message 61 of 66
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Allowing 3rd party cookies allowed me to login on the verizon page and then it autlogged in on hbogo 

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Contributor
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Registered: ‎11-07-2014

Re: Can't login to HBO GO

Message 62 of 66
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Thank you--my problem was a different sign in name.  I really appreciate your help!

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Contributor
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Posts: 4
Registered: ‎11-07-2014

Re: Can't login to HBO GO

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Verizon's login page for HBO Go is broken again in devices running Android 5.0.  At least, the Verizon login page refreshes constantly (every 0.5-1.0 seconds), which obviously prevents you from entering your username and password.

 

I noticed this problem only impacts Verizon.  The login pages for the other service providers work fine.  Whoever runs the auth.verizon.com authentication server really needs to get his/her act together.  We have problems like this every time there's a new Android version.  It really shouldn't be that hard to write HTML and Javascript code that doesn't break constantly.

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Can't login to HBO GO

Message 64 of 66
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Among the things that are needed to get the signins to work on a PC are

  • FLASH is needed
  • third party cookies are needed
  • You must not be logged onto the Verizon Web pages.  If you are it gets lost in pages that can't be displayed in frames
  • You must not have set cookies to be deleted when you exit the browser..

Android version appears to work fine upto KITKAT.  May be broken with LOLLIPOP.

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Contributor
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Posts: 4
Registered: ‎11-07-2014

Re: Can't login to HBO GO

Message 65 of 66
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Right- the login page works fine on kitkat, but it's broken on lollipop. 

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Registered: ‎03-18-2013

Re: Can't login to HBO GO

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As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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