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Cancelling NFL RedZone

Cancelling NFL RedZone

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Contributor Baalor
Contributor
Posts: 1
Registered: ‎01-06-2018
Message 1 of 3
(3,938 Views)

Hello,

Given the inability to open this simple issue as a ticket to be solved at the convenience of a customer service rep, I have decided to post this here rather than make several phone calls over several days.

 

I wish to cancel the NFL RedZone channel from my service, as the season is now over. I do wish to continue to use Verizon as my provider for internet, TV and phone, as usually service has been good. Maybe next year there can be a specific package that will automatically cancel the channel for me, thus alleviating the need for this hassle all together.

 

I eagerly await contact from Verizon on how this issue can be settled.

2 REPLIES 2
Moderator Moderator
Moderator
Posts: 9,261
Registered: ‎03-18-2013
Message 2 of 3
(3,926 Views)

Hi Baalor,

 

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon or call 1-800-VERIZON.

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,732
Registered: ‎11-04-2008
Message 3 of 3
(3,878 Views)

Are you paying extra for this channel?

No package will automatically cancel a channel you are paying extra for.

I believe that you are only charged for red zone during the NFL season if paying extra.


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