I have bundled FIOS TV and internet (Prime HD and 25/25, no phone) and would like to upgrade my TV but keep the same internet. Is that possible? In the upgrade center I'm not offered this option; I can keep the same TV plan and go up or down on my internet speed, but I can't change my TV plan and keep the same internet speed.
Is this on purpose or is it some kind of site glitch? Why can't I do this?
I am sorry, but Verizon no longer offers the 25/25 plan. We will still honor it as you currently have it and you will keep the 25/25 speeds as long as you don't make changes. If you do want to modify your bundle plan, you would have to change it to whatever bundle plans we currently offer.
**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan