Accessibility Resource Center Skip to main content
Get gifts fast with In-Store & Curbside Pickup or same-day delivery.

Channel Guide - lacking content

Reply
Highlighted
Bronze Contributor II
Bronze Contributor II
Posts: 110
Registered: ‎01-19-2009

Re: Channel Guide - lacking content

Message 11 of 23
(6,402 Views)

@Tektronic wrote:

personally id like a Font size option. I dont think anyone has one but still

 

Font size or maybe even Font style

 

 

user customization is key for me


Same here.  Not everyone has the same abilities as the developer.

Highlighted
Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎06-24-2009

Re: Channel Guide - lacking content

Message 12 of 23
(6,330 Views)

The channel guide is awful as well as the movies Verizon provides on the movie package I purchased. The movies are from the last century and beyond with maybe one or two in 2000. Also, the free on demand movies I have with the package is a very limited selection. When I select a channel to watch a program/movie from the guide and you get a totally different program/movie. I really feel I am in cyber space with FIOS TV. Comcast provided excellent programs and updated movies that were added all the time. I will not renew my Verizon Fios contract when it ends as I am very disappointed. It is terrible and why can't they do something about the terrible channel guide.

 

Rosa 

Highlighted
Gold Contributor V
Gold Contributor V
Posts: 1,692
Registered: ‎05-17-2009

Re: Channel Guide - lacking content

Message 13 of 23
(6,314 Views)

Well, just call me Pollyanna. The good thing is that the guide is MUCH better than it used to be. At least they are making progress. They have a long way to go but at least progress is being made.

 

 

As for the content on the movie packages. Verizon doesnt control the content on the channels. The Subscription VOD only contains the movies sent to verizon from the channel provider.  (I'm talking about the subscription sections...IE HBO, Showtime, etc.  Not the Verizon VOD area)




====================================================================================

Error exists between keyboard and chair.
Highlighted
Bronze Contributor II
Bronze Contributor II
Posts: 79
Registered: ‎10-16-2008

Re: Channel Guide - lacking content

Message 14 of 23
(6,311 Views)

If your only gripes with the service is the guide and the amount of free HD content, then to me that's slim pickings in the big picture of what you need to look for in a cable provider. 

Gold Contributor VII
Gold Contributor VII
Posts: 1,778
Registered: ‎05-14-2009

Re: Channel Guide - lacking content

Message 15 of 23
(6,310 Views)
If you are used to getting X and are now getting Y it can be a big gripe.  For me coming from DirecTV the channel guide was 99% spot on.  There were no on-demand so its sorta a wash but the channel guide errors or lack of contact is a serious flaw, for me more than VOD content.
Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎07-27-2009

Re: Channel Guide - lacking content

Message 16 of 23
(5,999 Views)
Our FIOS was installed over this past weekend. The channel guide is making my husband crazy.(he said if he had known it was like this it woulda been a deal breaker) We totally agree with all the issues broadws has addressed. Especially the search. My husband is used to looking at the guide in the morning and doing a sports search by catagory (baseball, motor sports, tennis, etc) then he would get a list of what was showing and at what time for each. Then he could schedule his day around what he wanted to watch. You cant do this at all with this FIOS Guide. I sat down and tried to search a few things to see if it was just him, but there is no EASY way to search anything. You end up looking thru hundreds of things (some which have nothing at all to do with your original search) They have got to do a better job breaking down the subcatatorys. Ohhh and why arn't repeat  games marked as such? I did a search for a mets game today & went "Hey hun I found you one" he starts laughing & says ya its showing now but its a repeat from last night. You have to scroll down another 50 or so items to find the games that are on tonight. This is very confusing & time consuming. Someone from the FIOS developement team needs to sit down & take a look at Comcasts Guide and maybe a few others that have been around a while already and get a better handle on what works for a TV guide.
Highlighted
Silver Contributor IV
Silver Contributor IV
Posts: 503
Registered: ‎08-06-2009

Re: Channel Guide - lacking content

Message 17 of 23
(5,764 Views)
The worst aspect is for the HD channels.  Every program that is not in HD is always listed as being in HD!  REALLY bad info!
Highlighted
Silver Contributor II
Silver Contributor II
Posts: 280
Registered: ‎01-30-2009

Re: Channel Guide - lacking content

Message 18 of 23
(5,663 Views)

didn't know that the channel guide content was such a deal breaker for most of you.

 

yes it is true that the content is pathetic at best (I watched Leatherheads the other night, and when I clicked the "info" button, to the list of stars, they listed George Clooney twice - he must have been that important).

 

anyhow, ya'll have to realize that there are pros and cons to each cable provider, and you have to determine which ones are most important to you.

You've got to be very careful if you don't know where you're going, because you might not get there. --Yogi Berra
Highlighted
Bronze Contributor II
Bronze Contributor II
Posts: 110
Registered: ‎01-19-2009

Re: Channel Guide - lacking content

Message 19 of 23
(5,657 Views)

@jmcohen23 wrote:

 

anyhow, ya'll have to realize that there are pros and cons to each cable provider, and you have to determine which ones are most important to you.


True.  However, even the most basic of channel guides would include the things we're looking for.  In my case, that would include increasing the capabilities in Reminders to do cyclical Reminders (daily, weekly, etc.).

Highlighted
Silver Contributor II
Silver Contributor II
Posts: 280
Registered: ‎01-30-2009

Re: Channel Guide - lacking content

Message 20 of 23
(5,624 Views)

@zooky wrote:

True.  However, even the most basic of channel guides would include the things we're looking for.  In my case, that would include increasing the capabilities in Reminders to do cyclical Reminders (daily, weekly, etc.).


as that would be a nice feature, it's meaningless to me b/c I try not let my life revolve around tv (not that I'm implicating that you do, I'm just saying in general).  however, my wife sets up her reminders on her outlook e-mail program (or you could set one upon your phone).

You've got to be very careful if you don't know where you're going, because you might not get there. --Yogi Berra
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.