Thanks for this info -- though it's not exactly what I wanted to hear. A survey huh? I never saw any kind survey. Who did they survey? Households who only get the basic FIOS service?? This is complete and utter **bleep**. Additionally, I guarantee that if I had NHL Center Ice, the Caps games would be blacked out anyway. It happened during the free preview week, why would it not continue to happen.
I'll be calling not only Verizon to complain vehemently, but I'll be calling CSN as soon as possible too. I hope everyone who wants their Caps and Wizards will do the same.
Mr. VERY Unhappy
When I called Verizon they said they didn't know anything about it, and just gave me 3 more free months of HBO and Cinemax. Even if they didn't have a "dedicated" channel for CSN+, couldn't they just put the games that are overflow on another channel like CSPN3 or some other channel people don't care about most of the time? Missing Wizards and Caps games because my cable provider can't be bothered to provide a channel when they have so many junky channels does not make me happy. Now if the real story is that Comcast isn't offering it to them, that would be another story. I doubt that since Fios has CSNHD.
As for MASN2, the channel disappeared for the winter, but don't sweat that. MASN requires every carrier to have both channels as part of their agreement, so it will be back in time for baseball.
As for CSN+, I just don't understand why it can be shown in the DC Metro area on channel 1, but further away, we're left with nothing. I'm happy to have lots more channels with Verizon, but how about giving us one of the more important ones with exclusive live content? Especially since there is a carriage agreement already......
PLEASE, VERIZON--ADD CSN+ IN THE ANNE ARUNDEL/HOWARD COUNTY AREA, AND ANY OTHER AREAS THAT DON'T GET IT!!!!!
I, too, have been complaining about the lack of CSN+ in my area--for the 2+ years since I first got FiOS...and everytime I call I get the "We add new channels all the time..." and "You're a valued customer..." lines; then I get offered free HBO and things like that...I DON'T WANT FREE HBO!!! I WANT TO BE ABLE TO WATCH THE CAPS WHEN THEY'RE ON CSN+!!! Today was the first time a CSR told me to come here to request a channel--so that's what I'm doing. CenterIce doesn't do me a bit of good for Caps games due to blackout.
Here's another request to add csn+ to fios in Anne Arundel County. I had it with comcast. If fios doesn't add it by the time my contract is up I'll be switching back to comcast. (wish I could just do that now)
I have talked to three friends of mine who also have had it with Verizon not carrying CSN+, and are also contemplating switching back to Comcast (myself included)...As you can see, Verizon, you are starting to lose customers over this...do you want to become like DirectTV who have lost TONS of clients due to the whole VERSUS fiasco?
Are you ready to let this pass and lose subscibers because you won't carry a part time channel?
So far, CSN+ is available on channel 1 to FiOS customers in-
Nothing for the rest of us in areas served by VHO4, VHO9, and VHO9a. Baltimore, Richmond, and Norfolk are left out, even though we are all in the CSN region. If it's important enough to carry the main channel for all of us, why not the plus channel?
Your customer service reps say that channels are added based on demand for them, and Verizon will listen if there are more requests. After that, I was told that there was no way to request a channel over the phone.