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Delayed Programming on Demand

Delayed Programming on Demand

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Contributor bfaria
Contributor
Posts: 3
Registered: ‎02-07-2010
Message 1 of 6
(5,028 Views)

Verizon advertises that TV shows become available on demand the day after they premieres, however, shows on CBS, NBC, ABC, Lifetime, etc. take anywhere from 7 to 10 days to become available. A representative from Verizon tech support reset my top box to no avail. He told me the fault lied with said networks for not providing Verizon with on demand programming. Yet while at a friend's house this weekend, all these networks had current programming on demand--my friend subscribes to Time Warner.

 

It's frustrating and disappointing that I pay for a service that is advertised but not provided. I shouldn't have to pay $130 to log into Hulu or visit a friend for current programming.

 

 

5 REPLIES 5
Contributor rimila
Contributor
Posts: 2
Registered: ‎02-07-2010
Message 2 of 6
(5,007 Views)

I agree and have experienced the same frustration with ON DEMAND again, the service is not as promised when I signed the contract.  Ho do you know which shows will be offered on ON DEMAND and when?

Bronze Contributor II
Bronze Contributor II
Posts: 206
Registered: ‎11-21-2008
Message 3 of 6
(4,936 Views)

Me too.  My daughter with Comcast gets them, at the most, 48 hours later.

 

Some I have seen, NEVER get to FiOS until I call them.

 

I think there must be some manual procedure to add them, and it isn't being done everyday.

 

 

Silver Contributor II
Silver Contributor II
Posts: 372
Registered: ‎09-15-2009
Message 4 of 6
(4,927 Views)

I have commented on this on the Verizon at home blog. Here is a link. The blog post is by the director of entertainment products. Please leave a comment to let them know it is an issue that many people are not happy with.



"If your problem has been solved, please mark it as such. Don't forget to hand out your Kudos!"
Contributor bfaria
Contributor
Posts: 3
Registered: ‎02-07-2010
Message 5 of 6
(4,923 Views)

Thanks tsauter, I've taken your advice. Also, I've been to the Burgerville in Beaverton. It's delicious!

Silver Contributor II
Silver Contributor II
Posts: 372
Registered: ‎09-15-2009
Message 6 of 6
(4,916 Views)

Yes it is and you cant beat a fast food joint who buys local product and changes their menu by what product is in season! No frozen stuff from half way accross the world!



"If your problem has been solved, please mark it as such. Don't forget to hand out your Kudos!"
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