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Do I have any options when Verizon changes channel lineups in my TV plan?

Do I have any options when Verizon changes channel lineups in my TV plan?

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Contributor Medfield
Contributor
Posts: 1
Registered: ‎01-07-2013
Message 1 of 4
(1,109 Views)

In December 2011, I signed a two-year agreement with Verizon for their ‘Triple Play’ bundle, including the ‘Prime’ TV package, which included those cable channels I most watch.  Last month, I was informed that a substantial number of those ‘most watched’ channels are now included only in the ‘Extreme’ and ‘Ultimate’ packages.  The ‘replacement’ channels are junk shopping ones.

 

Upgrading to the ‘Extreme’ TV package will raise my cable bill by 12% per month, and I am informed that I cannot change any element of my service without automatically agreeing to a new, two-year extension.  Conversely, if I drop my cable in protest, I must pay the remaining year on my service.

 

Can anyone offer a remedy?

3 REPLIES 3
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Silver Contributor V Silver Contributor V
Silver Contributor V
Posts: 1,759
Registered: ‎05-22-2010

I don't believe this info is correct.  At least in the past people have changed packages without having to reup.

Silver Contributor III
Silver Contributor III
Posts: 752
Registered: ‎10-18-2010

@tns wrote:

I don't believe this info is correct.  At least in the past people have changed packages without having to reup.


I agree,  a year or so ago I changed my package and did not have to re-up for 2 yrs.  Now if they have changed something recently I am not aware, but I was able to in 2011.

Silver Contributor II
Silver Contributor II
Posts: 574
Registered: ‎05-11-2009

When you sign an agreement, you consent that Verizon can add, remove, and move channels. I'm sure you read everything when you signed up and said "I agree".

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