Hi. I live in Queens Village, NY. I signed up to Verizon 3 years ago. I was told at the time that Verizon 1 which is a local channel based in Long Island would be included. After installation, I had no Verizon 1. The channel is offered on the Verizon mobile app, in Brooklyn which is in the opposite direction and in some areas in Queens. I live 3 minutes from Elmont, Long Island and can not understand why It's not offered to viewers in my neighborhood. Please look into fixing this problem.