I was looking to upgrade my TV line up and was offered the upgrade to Ultimate HD and 35/35 mbps internet for only 4.99 more a month. I accepted the upgrade online and but was giving an activation date (9/12). I currently have Fios Tripleplay, I would have assumed it would just be a instant change like more cable/sat providers. I was really looking forward to watching some additional college sports with weekend. Please help.
If its only a package change order, yes it can be expedited. If any hardware is included in the order, it must wait. I have sent you a private message to get some account info from you.
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I also upgraded from Prime HD to Ultimate HD. My account says the upgrade was done today, but the new stations are still not available. Do I need to refresh my set-top-boxes or something? Why don't I have access to the new channels?