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Guide not displaying

Contributor Estel
Posts: 3
Registered: ‎05-13-2009
Message 1 of 2

Hi -


My guide was not dislaying information and would not allow channels to be selected.


I did a manual reset of the STB by unplugging it for 15 seconds.


I did not get the clock dispaly to return  once I plugged it back in.


How long should that take?  It seems to have "cycled" a couple of times, but then returns a blank display.


I did turn it on once earlier and had no menu options at all.  I wsa still able to us the channel up/down on the remote to change channels, but that is about it.


Thanks for any help.


---- EDIT....


It took about 15 minutes for the clock to display and the box to fully reset - and the guide is back.  I guess I expected it to happen faster based on the info on the website.

Bronze Contributor II
Bronze Contributor II
Posts: 371
Registered: ‎12-15-2009
Message 2 of 2

Something's not right with the STB then.

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