My guide was not dislaying information and would not allow channels to be selected.
I did a manual reset of the STB by unplugging it for 15 seconds.
I did not get the clock dispaly to return once I plugged it back in.
How long should that take? It seems to have "cycled" a couple of times, but then returns a blank display.
I did turn it on once earlier and had no menu options at all. I wsa still able to us the channel up/down on the remote to change channels, but that is about it.
Thanks for any help.
It took about 15 minutes for the clock to display and the box to fully reset - and the guide is back. I guess I expected it to happen faster based on the info on the website.