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Guide not displaying

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Contributor Estel
Contributor
Posts: 3
Registered: ‎05-13-2009
Message 1 of 2
(3,651 Views)

Hi -

 

My guide was not dislaying information and would not allow channels to be selected.

 

I did a manual reset of the STB by unplugging it for 15 seconds.

 

I did not get the clock dispaly to return  once I plugged it back in.

 

How long should that take?  It seems to have "cycled" a couple of times, but then returns a blank display.

 

I did turn it on once earlier and had no menu options at all.  I wsa still able to us the channel up/down on the remote to change channels, but that is about it.

 

Thanks for any help.

 

---- EDIT....

 

It took about 15 minutes for the clock to display and the box to fully reset - and the guide is back.  I guess I expected it to happen faster based on the info on the website.

1 REPLY 1
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Bronze Contributor II
Bronze Contributor II
Posts: 371
Registered: ‎12-15-2009
Message 2 of 2
(3,627 Views)

Something's not right with the STB then.

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