HBO GO Log In

Jay3000 · ‎05-13-2013

OK does anyone know what is going on with HBO GO? Is it the app is it verizon? When I try to log in you cant type anything in when you choose fios. I have seen other threads but all those people can actually type something in. Its not letting me type anything in the fields. It does the same thing with Cinemax. I know its something with Verizon or HBO because all the other providers I can type something in to try it. I know other people that are having the same issue. Does anyone know whats going on!? Please help!!

jacksonb967 · ‎04-30-2010

I'm having the same problem and it seems that no one from Verizon is monitoring the chat or trying to offer online assist- it is extremely frustrating to pay for something that is not being provided....

jayjr · ‎06-21-2013

Over the past couple of weeks, HBOGO will often show me not logged in. When I attempt to log in, I receive the response that I am not subscribed to HBO even though my account shows my subscription. This has happened unite often.

thewebcobbler · ‎12-10-2010

I have posts in the tech Assistant forum

This has been happening to me as well. Mpre in the past 2 weeks than Ever before.

HBO GO is out again. It worked for me for literally One day. Now it says that I need to subscribe to HBO . Same thing for Cinemax.

At least WatchESPN is not affected this time. Knock on Wood

Now idk if it is VZ's problem or HBO anymore.

I just want it to work, and not to reactive my devices every time I log in, etc

Any one else still having this problem?

Update: after waiting on hold 55 mins, the VZ tech did confirm that the HBO Authentication Servers were down. (again).

It is just about the waiting game now.

m_staley · ‎07-15-2013

I am having the same problem. The HBO Go app on my iPad says i need a Fios TV HBO subscription, which I already have. Have been trying the online chat support, but no one is responding to questions there.

kfrencher · ‎07-15-2013

Same problem here. HBO GO is great when it works. I hate that you have to access it through your Verizon account. If they want to make all their users go through a TV provider the least they can do is make sure it works.

Kushtaka · ‎07-15-2013

Same issues here, can't log-in to HBOGO even though I've confirmed that I have HBO when I log in to Verizon. Sick and tired of seeing this red garbage.

mitch053 · ‎11-03-2010

Was this ever resolved for anyone? I have similar problem but HBO go crashes after displaying Verizon FiOS login screen. Crashes before I can enter my password. Max go does the same thing. It has worked in the past. It works fine from my computer.