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HBO Go Activation asks for Cinemax

HBO Go Activation asks for Cinemax

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Contributor figsys1
Contributor
Posts: 3
Registered: ‎12-13-2017
Message 1 of 6
(1,631 Views)

HBO is working fine via Tivo, iPad and Verizon Web. Trying to add a new HBO GO device using FIOS credentials via hbogo.com/activate. Upon login I get the following

Capture.PNG

Does not matter if I am loged in prior. This worked a couple of weeks ago... Looks the HBO redirect Verizon URL is broken.

5 REPLIES 5
Contributor ramblingswede
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Posts: 1
Registered: ‎12-14-2017
Message 2 of 6
(1,571 Views)

I am having the same issue today.  Trying to activate HBO GO on a new Xbox.

Contributor figsys1
Contributor
Posts: 3
Registered: ‎12-13-2017
Message 3 of 6
(1,568 Views)

HBO has acknowledged this issue:

 

HBO GO Support (HBO GO)

Dec 14, 11:33 AM EST

Hi,

Thank you for contacting HBO GO Customer Support.

Our team is aware that some users are experiencing trouble with the activate HBO GO page. We're working with our partners to resolve this issue as quickly as possible. We will inform you once this issue is resolved.

In the meantime, please continue to enjoy HBO on your Verizon cable set box through the HBO channel(s) as well as HBO On Demand.

Thank you for your patience,
HBO GO Customer Support

 

Contributor figsys1
Contributor
Posts: 3
Registered: ‎12-13-2017
Message 4 of 6
(1,480 Views)

All set. HBO addressed the issue. 

Contributor Fireplug41
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Posts: 1
Registered: ‎03-30-2018
Message 5 of 6
(1,050 Views)

Any luck in getting a resolution to this problem. I am still having the same problem. Try to go to the login page and it just shows a little android icon in the corner. There is no Verizon login screen showing up.

Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 7,475
Registered: ‎11-04-2008
Message 6 of 6
(1,044 Views)

Have you tried deleting the app and reinstalling?


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