HBO Go Activation asks for Cinemax

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Registered: ‎12-13-2017

HBO Go Activation asks for Cinemax

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HBO is working fine via Tivo, iPad and Verizon Web. Trying to add a new HBO GO device using FIOS credentials via hbogo.com/activate. Upon login I get the following

Capture.PNG

Does not matter if I am loged in prior. This worked a couple of weeks ago... Looks the HBO redirect Verizon URL is broken.

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Contributor
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Posts: 3
Registered: ‎12-13-2017

Re: HBO Go Activation asks for Cinemax

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HBO has acknowledged this issue:

 

HBO GO Support (HBO GO)

Dec 14, 11:33 AM EST

Hi,

Thank you for contacting HBO GO Customer Support.

Our team is aware that some users are experiencing trouble with the activate HBO GO page. We're working with our partners to resolve this issue as quickly as possible. We will inform you once this issue is resolved.

In the meantime, please continue to enjoy HBO on your Verizon cable set box through the HBO channel(s) as well as HBO On Demand.

Thank you for your patience,
HBO GO Customer Support

 

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Contributor
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Posts: 1
Registered: ‎12-14-2017

Re: HBO Go Activation asks for Cinemax

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I am having the same issue today.  Trying to activate HBO GO on a new Xbox.

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Contributor
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Posts: 3
Registered: ‎12-13-2017

Re: HBO Go Activation asks for Cinemax

Message 3 of 6
(2,333 Views)

HBO has acknowledged this issue:

 

HBO GO Support (HBO GO)

Dec 14, 11:33 AM EST

Hi,

Thank you for contacting HBO GO Customer Support.

Our team is aware that some users are experiencing trouble with the activate HBO GO page. We're working with our partners to resolve this issue as quickly as possible. We will inform you once this issue is resolved.

In the meantime, please continue to enjoy HBO on your Verizon cable set box through the HBO channel(s) as well as HBO On Demand.

Thank you for your patience,
HBO GO Customer Support

 

View solution in original post

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Contributor
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Posts: 3
Registered: ‎12-13-2017

Re: HBO Go Activation asks for Cinemax

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All set. HBO addressed the issue. 

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Contributor
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Posts: 1
Registered: ‎03-30-2018

Re: HBO Go Activation asks for Cinemax

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Any luck in getting a resolution to this problem. I am still having the same problem. Try to go to the login page and it just shows a little android icon in the corner. There is no Verizon login screen showing up.

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Posts: 7,898
Registered: ‎11-04-2008

Re: HBO Go Activation asks for Cinemax

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Have you tried deleting the app and reinstalling?


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