Hi All-
Have you used our Ask Verizon service yet? If not, you really should! Ask Verizon is a virtual chat agent accessible in multiple locations across Verizon’s web site. These virtual agents automatically “chat” back and forth with you to help answer your questions. It is always available online for customers to ask questions, even when customer support centers are not open or unavailable.
When you chat with Ask Verizon, you're shown a picture of the avatar that you're "speaking" with. Currently there is only 1, but we're expanding to 5 new avatars and we'd love to know which one if your favorite.
Please take a few minutes to fill out this survey and let us know which one you like best. Here's what you need to do:
Step 1: To see the agents, please go here (you will need Flash installed on your computer).
Step 2: When you've checked them out, please fill out the quick survey telling us which one is your favorite.
Thanks for your help- we can't wait to hear what you think!
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