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Here is a simple suggestion for the TV guide listing.

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Bronze Contributor II
Bronze Contributor II
Posts: 540
Registered: ‎10-05-2011

Here is a simple suggestion for the TV guide listing.

Message 1 of 7
(696 Views)

Instead of having the small white print over this brightly color coded background which clashes and is hard on my eyes, why not use black print instead?  This is just for the list of all the TV stations that I scroll up and down, not for any of the individual listings in larger print.  When I hit the "guide" button on my remote twice, it has black print over the colored background for the listing on one TV station.   Whose idea was it to use white print?  I intend to keep my analog TV until the day it stops working or until the day when it's displaying poor picture quality.   I already tried turning down the brightness and contrast on my TV and when I do that, it makes the picture quality worse.  That's just how my TV operates when certain colors clash and have little "sparks".  The picture quality is fine and my main objective is just to watch certain programs.

 

But please at least change the color of the small white print on the guide listing.  Given all this money I am paying per month now just to watch TV and have all of these extra things included that are not really the most essential, I think that's only fair.

 

 

 

 

 

 

6 REPLIES 6
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Copper Contributor
Copper Contributor
Posts: 11
Registered: ‎10-07-2008

Re: Here is a simple suggestion for the TV guide listing.

Message 2 of 7
(652 Views)

I agree that they should have done some more piloting or focus group testing because the graphics are difficult to read. The thing I'm finding difficult now is finding the real time and being able to know which time slot I'm looking at while I'm using the on-screen guide.

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Bronze Contributor II
Bronze Contributor II
Posts: 540
Registered: ‎10-05-2011

Re: Here is a simple suggestion for the TV guide listing.

Message 3 of 7
(648 Views)

The other thing I don't like is that when you turn on your TV and the program synopsis comes up on the bottom of the screen, it's a lot bigger and now takes up a third of the screen.  It was easier before.  Why does there have to be such a big graphic production with bright colors in the background all over TV guide listings?  I think it's garbage.  I just want to watch my programs.

 

Of course another option available is to buy the Sunday newspaper and use the TV guide listings from there.  What a novel thought...buying a newspaper and reading news print instead of relying completely on the TV screen.  lol  Or I could just buy a TV guide from the supermarket checkout lines.

 

I was just thinking too that one of my co-workers has Verizon Fios and she has the flat screen TV and doesn't have those problems with reading the TV guide graphics.  Oh well...I'm not replacing my analog TV until it stops working, like I have said.

 

Sorry Verizon, but I'm just not impressed. 

 

 

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Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,220
Registered: ‎02-24-2011

Re: Here is a simple suggestion for the TV guide listing.

Message 4 of 7
(643 Views)

This update was crafted based off of customer feedback. We continously tweak our software, so we would like your input. Please search on the idea exchange and cast your vote. There may be another member who made the same suggestion. If not, please add a new idea so your fellow community members can comment and vote on your suggestion. http://forums.verizon.com/t5/Verizon-Idea-Exchange/ct-p/ideaexchange . The Verizon Idea Exchange is there for you to submit your ideas and suggestions to Verizon so that we can consider them as we innovate our products and services.

Anthony_VZ

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Bronze Contributor II
Bronze Contributor II
Posts: 540
Registered: ‎10-05-2011

Re: Here is a simple suggestion for the TV guide listing.

Message 5 of 7
(615 Views)

I submitted my suggestion to the idea exchange as you suggested.  Thank you.

I'm sure customer feedback had plenty to do with this.  I don't really understand why people wanted this so badly but it is what it is.

 

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Contributor
Contributor
Posts: 6
Registered: ‎09-24-2011

Re: Here is a simple suggestion for the TV guide listing.

Message 6 of 7
(574 Views)

@Anthony_VZ wrote:

This update was crafted based off of customer feedback.



Here's some feedback... make the old one optional, because the majority of us don't like the new one.

 

"Crafted based off of customer feedback"

 

Really no feedback to give to support the old one while it was here, because there wasn't very much wrong with it.

 

Now this new one is just awful. For starters, the old one had 8 channels per page whereas the new one has 6. And that's just going off of functionality as opposed to its horrendous visual appeal.

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Bronze Contributor II
Bronze Contributor II
Posts: 540
Registered: ‎10-05-2011

Re: Here is a simple suggestion for the TV guide listing.

Message 7 of 7
(570 Views)

I would definitely question that too the more I think about it.  What customer feedback and from who?  In all reality, who would have wanted this?  I know I'm not the only one who feels this way.  I don't mean to go on and on but I just think the whole thing is stupid.

 

MTheriot, you should post your idea on "idea exchange" like I did with mine so people can vote on it.

 

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