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Info display in On Demand

Info display in On Demand

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Bronze Contributor II
Bronze Contributor II
Posts: 167
Registered: ‎03-17-2013

Info display in On Demand

Message 1 of 5
(675 Views)

I had FiOS TV installed earlier this week and watched my first On Demand program last night. When using the fast forward or rewind buttons on the remote, the Info Bar displays which is really annoying because the info display blocks the closed caption display for the length of time the Info bar displays (I have Info bar set to display for the lowest allowable time--2 seconds) but apparently the Info bar display when using fast forward or rewind is considered a feature rather than a bug...'-}}

 

If I might suggest...

It would be more practical if the Info bar displayed when the Pause button on the remote was pressed because, if one has paused the program, then obviously one has time to read the info display. Alternatively, add a "0" time display option to the Info bar display settings so one can turn off the Info bar display--I could turn it off when watching On Demand and then turn it back on for regular tv watching...

 

 

4 REPLIES 4
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Silver Contributor II
Silver Contributor II
Posts: 371
Registered: ‎10-23-2008

Re: Info display in On Demand

Message 2 of 5
(654 Views)

Hi tlb,

 

As a workaround, I find that the OK button works best to toggle the info bar both on and off. The Exit button does work to remove the info bar. But if it is pressed twice (or when the info bar is not displaying), it displays the Stop Playing pop up window, and must be pressed again to clear the screen.

 

Hope this helps.


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Bronze Contributor II
Bronze Contributor II
Posts: 167
Registered: ‎03-17-2013

Re: Info display in On Demand

Message 3 of 5
(645 Views)

>>lacticacidtrip: I find that the OK button works best to toggle the info bar both on and off. The Exit button does work to remove the info bar.

 

Thanks...since I have the Info bar timeout set to 2 seconds, that's quicker than I could hit the OK or Exit buttons.

 

The real question is WHY the system is designed to show the Info bar when pressing fast forward or rewind buttons? I can see it being practical and useful that the Info bar displays when pressing the pause button because you then have the time to look at the Info bar data but it's just very annoying when ff/rewind and the Info bar display blocks the closed captions. Oh well..I guess I'll get used to it...'-}}

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Silver Contributor II
Silver Contributor II
Posts: 371
Registered: ‎10-23-2008

Re: Info display in On Demand

Message 4 of 5
(625 Views)

I hear ya. Maybe one day Verizon will mandate that no one can work in their product development lab who doesn't actually use Verizon devices on a regular basis. That way when they get frustrated with the way things are, they will fix them before we even get to post it on here. Until then, I will just keep wearing the paint off of certain buttons on the remote control like OK, Exit, Skip Back...


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Bronze Contributor II
Bronze Contributor II
Posts: 167
Registered: ‎03-17-2013

Re: Info display in On Demand

Message 5 of 5
(603 Views)

>>lacticacidtrip: Maybe one day Verizon will mandate that no one can work in their product development lab who doesn't actually use Verizon devices on a regular basis.

 

LOL!!! What a concept...'-}}

 

I see you found my "Share your Ideas with Verizon" ( http://forums.verizon.com/t5/ideas/v2/ideaexchangepage/blog-id/ideas/tab/most-recent ). It would be very cool if they would implement the change to remove the info bar display when pressing FF/Rewind (and the arrow keys) and just leave it set for the Pause button but...I won't hold my breath...'-}}

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