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Local HD Channels

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GivemeHD
Contributor
Contributor
Posts: 1
Registered: ‎01-01-2012

Local HD Channels

Message 1 of 4
(633 Views)

I been having problems witht he local HD Channels coming in, have always had probs with AMC, which frustrated my Walking Dead viewership. Now it's the HD Local channels. Is this a regional problem in Brandon area or something wrong with my boxes? I have tried all the troubleshooting.

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Anthony_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: Local HD Channels

Message 2 of 4
(584 Views)

Brandon? What city and state? What troubleshooting has been done so we can make sure all has been done? Is it happening on all boxes or just one?

Anthony_VZ

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hh42
Contributor
Contributor
Posts: 1
Registered: ‎05-03-2012

Re: Local HD Channels

Message 3 of 4
(522 Views)

I have been having the same problem for weeks, only on the local TV channels. I am in Pittsburgh.


WTAE, KDKA, WPCW, WPGH, WPXI and WQED are not working in HD. (They worked previously in HD, but suddenly quit)

When I change to SD the same channels are fine, and all my other HD channels are good. 

 

Very frustrating - almost all of the TV I watch is on my local CBS/NBC/ABC stations and I am paying to see them in HD. Repeated reset efforts have not worked. 

Anthony_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: Local HD Channels

Message 4 of 4
(491 Views)

Resetting the box will not fix this because it's almost always a signaling issue. Please unscrew the coax from the wall to the back of the box for 30 seconds. Make sure the coax tips are straight and free from oxidation.

Anthony_VZ

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Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

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