Lost UHD 567

Reply
Highlighted
Copper Contributor
Copper Contributor
Posts: 11
Registered: ‎09-08-2010

Lost UHD 567

Message 1 of 4
(1,293 Views)

Was channel UHD 567 dropped from the mid tier HD package? It looks like I no longer receive it.

3 REPLIES 3
Highlighted
Silver Contributor V
Silver Contributor V
Posts: 628
Registered: ‎06-06-2014

Re: Lost UHD 567

Message 2 of 4
(1,290 Views)

@astouffer wrote:

Was channel UHD 567 dropped from the mid tier HD package? It looks like I no longer receive it.


Yes Universal HD is only in the Ultimate package now.

Verizon sent out a notice about it awhile back about it being removed from Extreme this month. I never had it as part of Extreme where I live, but I know others in other areas have.

Check the message center in your dvr/stb menu the message might be there. That's where I saw it....as well as on the pdf version of my bill online.

If you don't get paper bills in the mail its always good to check the pdf of it online as they always put notice of future channel changes on it. In most cases though the message center on the dvr/stb should have it. 

Highlighted
Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎09-26-2014

Re: Lost UHD 567

Message 3 of 4
(1,240 Views)

I never understand how I can sign a 2 year contract to pay for a certain set of channels, and then they take a channel away during that period of time??    I paid for that package under the assumption I would get that channel.. so how are they not penalized by taking the channel away??

Highlighted
Silver Contributor V
Silver Contributor V
Posts: 628
Registered: ‎06-06-2014

Re: Lost UHD 567

Message 4 of 4
(1,234 Views)

@borntalent wrote:

I never understand how I can sign a 2 year contract to pay for a certain set of channels, and then they take a channel away during that period of time??    I paid for that package under the assumption I would get that channel.. so how are they not penalized by taking the channel away??


because channel contracts between the network/provider change, prices go up to carry them, etc..

ALL providers can add, change, remove channels at anytime. It's all in the terms of service/contracts.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.