08-07-2013 08:08 AM - edited 08-07-2013 08:12 AM
I found out that some time since I got FIOS that HBO, Showtime and some random other channels have since been added to Extreme HD channel lineup
I have Extreme and don't have those channels. What is your source?
Perhaps you meant Ultimate:
Could anyone verify this?
08-07-2013 12:48 PM - edited 08-07-2013 12:49 PM
As far as I have heard, HBO has not been added to extreme.
Some packages did get showtime. Not sure if it was standard or a special offer.
Ultimate in NY does get all the movie packages.
I didn't screenshot all the HBO and Showtime channels, but I'm sure you get the drift. This is the channel line-up that I see through my Account. Unless "Included in TV bundle" means something else in legalese, I should be getting these channels, but I'm not.
What premium channels you get with what packages will vary from city to city. Where I am in Florida only the Ultimate package gets Showtime, Epix, and Cinemax. No HBO. Extreme gets none. I know some cities will have premium channels in the Extreme package because of more local competition which is a plus.
If you are supposed to get certain channels and arent, print out your package guide and keep on them until you get what you are supposed to get.
I am having the exact same problem with Ultimate HD package. The web site says the channels are included in the bundle and in a chat with Verizon they confirm it but they cannot fix it. This has been going on for three months now.