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More Guide Data Issues

More Guide Data Issues

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Silver Contributor II
Silver Contributor II
Posts: 342
Registered: ‎02-11-2011
Message 1 of 4
(471 Views)

Channel 319 blackbelt tv has a "to be announced" message on the guide for the next two weeks where you can not set up anything to tape and it is a channel that has martial arts movies plus fights on there for people to watch. 1509 tele el salvador is also another channel that no schedule there and just has a general tele el salvador programming message all day long. 1548 dominican view is a channel that has a message all day long on the guide that says dominican view programming when it should be broken up into specific programs just like tele el salvador 1509. Kuwait tv channel 1781 also has a message that reads kuwait tv programming all day long where you do not know what show is on or when it will be on just like channels 319, 1509, 1548. You have a guide provider who does have the correct schedules for those channels so please notify them about the issues that exist plus try to fix channel 108 abc news now which is wrong most of the time throughout the day and at night. Channel 229 is wrong too where it is a channel that is an american channel for half the day then it is a korean one for the other half. We are all in this together whether it is an employee, a customer, a channel, the guide provider or verizon as a company everyone benefits when the data on the guide is up to date so please take into account what those of us who bring these issues up are saying because it behooves everyone involved to continue to try to have these lines of communication to have a back and forth to see to it that everyone at the end of the day is happy with the service that they are being provided with.

3 REPLIES 3
Silver Contributor II
Silver Contributor II
Posts: 342
Registered: ‎02-11-2011
Message 2 of 4
(402 Views)

Once again verizon channel 319 blackbelt tv which is a channel that has movies and fights on it to watch has a to be announced message on the guide for the next two weeks even though there are programs on there for people to watch but they can not set up anything to tape off of it. Channels 1509, 1548, 1781 continue to have no schedules at all to tape programs off of even though there are shows that are currently playing that people would like to set up to tape but they can not do so. Tv guide and other guide providers online have the fios schedules for not only the channels that i mentioned but they also have the rest of your guide accurately on their websites so if you can make the necessary corrections people can finally have an opportunity to enjoy those channels that they are paying for. Some other problems that exist are that cnn's morning shows early start is from 5am-7am then starting point is from 7am-9am not as the guide has them listed which is from 5am-6am then 6am-9am. The 2am show on cnn is also not there which should be erin burnett outfront not anderson cooper 360 from 1am-3am. The weekends also continue to be wrong on cnn too plus cnn espanol 1540 has a 1 hour show on at 11am not a 45 minute show that is from 11:15am-12pm. Cnn headline news also is running a weekend schedule on thursdays with a financial program that is only on the weekends called clark howard being listed at 4pm on thursdays when it is supposed to be hln news now. Channel 108 abc news now has the wrong description for the what's the buzz show which is a celebrity news show not a houston texas travel show as it always is indicated. Channel 480 latv has a program called en la zona which means in the zone which is a show that is on weekdays at 8:30pm which is described as a movie review show when in fact it is a show that is all about celebrity news. Msnbc has a first look at the news show on at 5am but the description that is there is for a first look at the asian markets for the bloomberg channel. There are no channels anymore on 394 and 894. 363 encore espanol should have an all spanish audio plus channel 461 claims to have an hd version of it but when you press the c button on the remote you get redirected to another channel. Another odd thing is that a message that once indicated that there was no longer a channel 466 mega tv now indicates that it is awaiting its programming information schedule plus it now has a message that you can watch it in hd but there is no sd version to watch. The last thing that i want to mention is that channel 1549 in the morning is correctly listed this week from 5:30am-10:30am but starting next week from monday - wednesday it is listed wrongly as 6:30am-10:30am which means that if you were to tape that show then you would miss the first hour of it plus the next program will be wrong too. Next thursday and friday of next week though are listed correctly from 5:30am-10:30am. Please fix these issues as soon as you can. Thank you.

Silver Contributor II
Silver Contributor II
Posts: 342
Registered: ‎02-11-2011
Message 3 of 4
(379 Views)

Blackbelt tv is still an issue as there is nothing to tape starting monday for the next two weeks plus there are a lot more issues with the data that is on the guide. 1664 ritmoson has had for the last 2 months on saturdays concerts there for people to watch but you do not have them listed correctly as you continue to have chayanne en concierto listed every single saturday at 7am, 1pm, 9pm when in fact there are different artists every week performing in a new concert at those times. 1549 canal sur is running the wrong scheduled morning program from mondays to wednesdays where on thursdays and fridays it is listed correctly. It should be from 5:30am-9:30am and you can see it for yourselves on canal sur's website to verify what i am saying. Cnn espanol along with many of the things that i previously mentioned on here are still wrong on the guide where there are no 1 hour and 15 minute shows or 45 minute shows on 1540 cnn espanol which means that your 10am and 11am shows are listed wrongly where it should be from 10am-11am followed by an 11am-12pm show. Abc news now channel 108 is still an issue.

Silver Contributor II
Silver Contributor II
Posts: 342
Registered: ‎02-11-2011
Message 4 of 4
(370 Views)

BET channel 270 sd and 770 hd has on the guide listed right now from 10pm-12am a 1993 movie called carlito's way with al pacino and sean penn about a puerto rican gangster but instead what is playing on there right now from 10pm-12am is an all black movie from 2004 called hair show with oscar winner mo' nique. Now i have no idea how your guide can be that wrong about a movie but there are other movies in your movie packages that do not match what the guide claims should be there. Even your pay per view on demand movies do not match. Right now on channels 55 sd and 555 hd there is a transformers 3 logo but the movie the movie that is listed on that channel is "abduction." On channel 145 sd and channel 645 hd you have the logo for a movie called "in time" but what is listed on that channel is "the ides of march." Channel 195 has the logo for "dream house" but what is listed on the guide is paranormal activity 3. Channels 235 sd and 735 hd both have the logo for a movie called "drive" but what is listed on the guide is a movie called "moneyball." There are clearly some very big issues that exist with your network plus your guide provider is not doing its job effectively so you should consider someone else for your guide because these issues continue to exist and in some cases are getting even worse where what people thought to be actual shows, movies on movie channels or pay per view events that should be there are clearly not so people are left to guess when all of those things will actually be there.

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