Just received a letter from Verizon stating that on 7/15/12, my 3 room multi-room DVR package will increase from $29.99 to $33.97. In the letter they said, "We are working right now to build a more exciting product, with even more TV channels in HD and new equipment in the home to allow you to view your favorite programs on all your screens". Does anyone have any idea what these exciting new features are and what new HD channels are they referring to? You would think they would roll out these new features and channels before increasing the price.
I called them about the price increase to find out the reason...the girl re-read me the message that appeared on my bill stating that they are now charging $2 more per box, so when I said, ok so the price just increased for no reason? And she said, yes ma'am. Nice... why did I sign a contract?