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MundoFox IS Not America TEVE

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mm1
Silver Contributor II
Silver Contributor II
Posts: 342
Registered: ‎02-11-2011

MundoFox IS Not America TEVE

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Verizon has added MundoFox as i said they would be doing where it has no logo as it is available on channel 15 for people in new jersey and channel 20 for people in new york. Now a big problem with that is that the feed that verizon is running is the feed of America TEVE not MundoFox. Now if verizon is going to be adding AMERICA TEVE too then that is fine, but at least try to figure out what it is that you are putting up before you add it to your lineup. The local affiliate that is supposed to be providing the new MundoFox channel is an afillilate that is in east orange new jersey that is supposed to provide the channel to people who are in new jersey and new york. Check what it is that you actually have up before you send out press releases boasting about how you have added a channel when it it clear to anyone who is watching it or trying to tape something off of it that even you do not know what it is that you are providing to your customers. Now either you have the wrong schedule or the feed is wrong. My guess is that the feed is wrong since the schedule that is on MundoFox's own website does not match what is on your guide. That is of course nothing new to verizon customers as i have been saying for a long time where there are dozens of channels that do not match what is actually playing. The same exact issue that exists with MundoFox is the same exact issue that exists with soy latino tv channel 477. You are either running the wrong feed on that channel too or your schedule is wrong. At the top left hand corner of the channel is the logo for a channel called "TVC + Latino" not "soy latino tv" which is what the logo on the guide indicates it should be. If you are going to look into this channel mess then look at some of the other channels that do not match at all. Channel 1664 ritmoson, channel 1507 supercanal, 108 abc news now are just a few. Channels 1509, 1548, 1781 still have no schedules even though i am seeing them on the channel's websites and on other online guide provider's websites.   

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mm1
Silver Contributor II
Silver Contributor II
Posts: 342
Registered: ‎02-11-2011

Re: MundoFox IS Not America TEVE

Message 2 of 2
(961 Views)

Thanks verizon for fixing the issue with MundoFox as it is now the correct feed. It has no logo but i am guessing that in a day or two that it will appear on there. Now could you do the same thing that you did with MundoFox for channel 477? According to your guide and the schedule that is on there it claims that it is a channel called soy latino tv when every single show that is on there is from a channel called TVC + Latino. Now either the feed is wrong and it should be a soy latino tv feed or you need to change the soy latino tv logo to whatever the TVC + Latino logo is and put up the correct schedule for that channel too. As i said in my previous post there are a whole lot of other issues with your channels and guide data that you need to fix. All you have to do is take a look at some of those channels and you will see that it is a national issue with those channels that needs to be fixed. The ones i mentioned at the end of the post are big issues along with cnn espanol channel 1540 which continues to list christiane amanpour's show on there when it is on channel 105 cnn international not cnn espanol while the 11am show is never listed there correctly and a channel called pasiones channel 1583 where there is often paid programming there when the guide has a show listed. The correct schedule is on the pasiones website. Channel 1507 supercanal by the way is off by an hour where occasionally there are shows that go on for a lot more than two hours so it may appear to someone who is checking it out that it matches but it does not because it is off by an hour. There are other issues too but i will not list them all like HLN channel 101 where the dr drew show that is listed at 9pm is really jane velez mitchell on fridays.  

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