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My HBO is not working

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Contributor
Contributor
Posts: 2
Registered: ‎05-05-2013
Message 1 of 2
(381 Views)

I ordered HBO at 50%discount for 12 months when I signed up for FiOS a couple of weeks ago and it is still not working.  I have the order number and everything.  Why is it taking so long to get this programmed?

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012
Message 2 of 2
(374 Views)

This is peer to peer. 

 

Sounds like something went wrong with you order.  You need to contact them, probable will require actual phone conversations and if a billing issue will need to be made during weekdays during there normal hours.

 

Try 1-800-verizon or one of the other contactus optionshttp://www22.verizon.com/support/residential/contact-us/index.htm

 

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